Not all heroes wear capes. If something’s wrong with our customers’ accounts, you’ll be the reassuring voice on the other end of the phone, making a stressful situation a little simpler. Whether a customer spots a problem or we identify an issue, you’ll be there to talk them through the next steps, finding the best solution possible.
Protecting our customers calls for a calm and logical approach, not to mention sound judgement and strong customer focus. But with extensive training in the latest fraud prevention techniques, we’ll make sure you’re well equipped for whatever the next case could throw at you.
Hannah Diamond, Customer Protection Representative"There are great development opportunities, and regular 1-2-1’s for feedback. Support is second to none – if you want it, it’s there."
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